{"id":106,"date":"2015-02-10T21:25:49","date_gmt":"2015-02-11T02:25:49","guid":{"rendered":"http:\/\/oberlin.ws\/?page_id=106"},"modified":"2025-01-21T16:29:47","modified_gmt":"2025-01-21T21:29:47","slug":"resume","status":"publish","type":"page","link":"http:\/\/obie.one\/?page_id=106","title":{"rendered":"Resume"},"content":{"rendered":"<p><strong>Michael S. Oberlin<\/strong><br \/>\nPhone: (317) 514-0742<br \/>\nEmail: <a href=\"mailto:Obie146@gmail.com\">Obie146@gmail.com <\/a><br \/>\nWeb Portfolio: <a href=\"http:\/\/obie.one\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/obie.one<\/a><\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/oberlin1\/\"><img loading=\"lazy\" src=\"https:\/\/static.licdn.com\/scds\/common\/u\/img\/webpromo\/btn_myprofile_160x33.png\" alt=\"View Michael Oberlin, M.S.Ed.'s profile on LinkedIn\" width=\"160\" height=\"33\" border=\"0\" \/><\/a><\/p>\n<hr \/>\n<p><strong><em>SUMMARY OF QUALIFICATIONS<\/em><\/strong><\/p>\n<ul>\n<li>Responsible for day-to-day operation of Cornerstone OnDemand (CSOD) Learning Management System for Global multilingual learners<\/li>\n<li>Facilitate software features and learning program development including Instructional Design using Articulate Storyline<\/li>\n<li>Coordinate the development and implementation of online nursing college courses for associate&#8217;s, bachelor&#8217;s and master&#8217;s degree programs<\/li>\n<li>Guide personnel while building morale and increasing productivity with a multi-disciplined team existing in a nationwide environment while simultaneously promoting efficient practices in self-directed environments<\/li>\n<li>Provide recommendations for online settings and layout based on experiential learning principles that best facilitate a meaningful learning experience<\/li>\n<li>Consistently conduct in-depth research on complex policy cases leading to discovery of problem patterns that suggested areas of improvement<\/li>\n<li>Over 12 years of experience developing customer service correspondence and proposed new work protocols to enhance the overall customer experience<\/li>\n<\/ul>\n<hr \/>\n<p><strong><em>SELECTED ACCOMPLISHMENTS<\/em><\/strong><\/p>\n<ul>\n<li>Designed and developed a fully functional online eLearning modules with measurable assessments, including a practical application exercise featuring sign language<\/li>\n<li>Presented educational research lectures for university faculty for multiple contact\/credit hours<\/li>\n<li>Facilitated a week-long social media distance learning workshop with high school English students serving as target learners, prompting debate, critical thinking, and application of frequent guiding questions<\/li>\n<li>Converted a quarterly newsletter to an online format resulting in a more cost-effective solution and expedited delivery of content<\/li>\n<li>Implemented new business rules leading to a 54% reduction in rejected transactions within a four-month period<\/li>\n<\/ul>\n<hr \/>\n<p><strong><em>EDUCATION<\/em><\/strong><\/p>\n<p>Master of Science in Education \u2013 Learning Design &amp; Technology<br \/>\n<strong>Purdue University<\/strong> \u2013 College of Education, West Lafayette, Indiana<\/p>\n<p>Bachelor of Arts \u2013 Telecommunications<br \/>\n<strong>Ball State University<\/strong> \u2013 College of Communication, Information and Media, Muncie, Indiana<\/p>\n<hr \/>\n<p><strong><em>PROFESSIONAL EXPERIENCE<\/em><\/strong><\/p>\n<p>Humana \u2013 Remote<\/p>\n<p>2022 \u2013 Present \u2013 Business Systems Analysis Professional II \u2013 Track and analyze training programs via Cornerstone OnDemand (CSOD) Learning Management System. Formulate and define systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devise and modify procedures and processes to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Validate benefits achieved from solution implementation. Understand department, segment, and organizational strategy and operating objectives, including their linkages to related areas.<\/p>\n<p>KAR Global \u2013 Carmel, IN<\/p>\n<p>2020 \u2013 2022 \u2013 Learning Technology Administrator \u2013 Responsible for day-to-day operation of Learning Management System. Facilitate software features and learning program development. Manage and curate learning content for KAR-level training. Manage, assign and report on training for large remote global populations. Manage daily program operations. Manage intranet site content for user and system support. Implement system features and drive user engagement and ease of use. Interact with Learning Management System (LMS) publisher, course vendors, and content partners to troubleshoot issues. Support data in cooperation with HRIS services. Maintain documentation integrity to ensure accuracy, quality, version control, and distribution processes. Review and catalog library to ensure e Learning courses, videos and printed materials are easy to identify, access, and updated for all programs. Provide technical support for other administrators and for end users.<\/p>\n<p>Indiana State Government \u2013 Indianapolis, IN<\/p>\n<p><span style=\"font-weight: 400;\">2018 \u2013 2020 \u2013 Learning and Development Consultant<\/span><span style=\"font-weight: 400;\"> \u2013 Designs and executes relevant and effective Learning &amp; Development (L&amp;D)\u00a0 material by consulting with State of Indiana (SOI) agency leaders and employees; Develops and facilitates creative and effective L&amp;D initiatives based on the Adult Learning Model and through the utilization of modern media techniques including Articulate Storyline; Serves as a lead facilitator and train-the-trainer of all L&amp;D material; <\/span><span style=\"font-weight: 400;\">Leads the design, administration, and promotion of High Potential Talent Development Programs and related initiatives.<\/span><\/p>\n<p>Orbis Education &#8211; Carmel, IN<\/p>\n<p><u>2016 \u2013\u00a02018 \u2013 Instructional Designer<\/u>\u00a0\u2013 Support all phases of the Instructional Design process with educational partners. \u00a0Create teaching materials for instructors including instructor\/participant guides, job aids, and help train instructors to use materials. \u00a0Provide recommendations on settings and layout that will provide the best student experience in online\/hybrid educational programs. \u00a0Work with healthcare faculty to design, storyboard and produce interactive instructional materials. \u00a0Project manage the instructional design process from start to finish for educational programs.<\/p>\n<p>CNO Financial Group \u2013 Carmel, IN<\/p>\n<p><u>2013 \u2013 2016 \u2013 Business Analyst<\/u> \u2013 Conduct business and communications analysis to assist legal and compliance to prepare company correspondence. \u00a0Provide on the job training for specific system transactions. \u00a0Perform research and conduct User Acceptance Testing (UAT) on system developed letters.<\/p>\n<p><u>2012 \u2013 2013 \u2013 Research Specialist<\/u> \u2013 Responsible for escalated workflow oversight including review of several life insurance processes and transactions and recommend improvements. Delegate specific assignments to fellow subject matter experts.<\/p>\n<p><u>2010 \u2013 2012 \u2013 Vendor Management Analyst<\/u> \u2013 Operate as a business owner and subject matter expert for a business segment of key systems\/processes and day-to-day functions. Designed and approved permanent changes to business processes and procedure.<\/p>\n<p><u>2006 \u2013 2010\u2013 Research Analyst<\/u> \u2013 Created letter templates for life insurance correspondence letters. Compose customer letters for Compliance and Customer Service.<\/p>\n<p><u>2004 \u2013 2006 \u2013 Service Advocate<\/u> \u2013 Answer inbound calls from policyholders while providing policy information and updates.<\/p>\n<hr \/>\n<p><strong>Professional Affiliations<br \/>\n<\/strong>Association for Talent Development<br \/>\nThe Learning Guild<br \/>\nSons of the American Revolution \u2013 Indianapolis Chapter President, 2009-2011<br \/>\nAlpha Tau Omega<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Michael S. Oberlin Phone: (317) 514-0742 Email: Obie146@gmail.com Web Portfolio: http:\/\/obie.one SUMMARY OF QUALIFICATIONS Responsible for day-to-day operation of Cornerstone OnDemand (CSOD) Learning Management System for Global multilingual learners Facilitate software features and learning program development including Instructional Design using Articulate Storyline Coordinate the development and implementation of online nursing college courses for associate&#8217;s, bachelor&#8217;s [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-templates\/full-width.php","meta":[],"_links":{"self":[{"href":"http:\/\/obie.one\/index.php?rest_route=\/wp\/v2\/pages\/106"}],"collection":[{"href":"http:\/\/obie.one\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/obie.one\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/obie.one\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/obie.one\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=106"}],"version-history":[{"count":46,"href":"http:\/\/obie.one\/index.php?rest_route=\/wp\/v2\/pages\/106\/revisions"}],"predecessor-version":[{"id":305,"href":"http:\/\/obie.one\/index.php?rest_route=\/wp\/v2\/pages\/106\/revisions\/305"}],"wp:attachment":[{"href":"http:\/\/obie.one\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}